NCR Counterpoint
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NCR Counterpoint

Cloud POS and inventory with purchasing, loyalty, eCommerce, and restaurant tools
3.9 
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34 votes
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Open the register, scan, and sell—then let the system do the rest. Cashiers and floor staff can ring up items with touch-friendly buttons or barcode capture, apply promos, and accept cards or gift cards in seconds. Create or look up a shopper’s profile at checkout to attach notes, preferences, or tax IDs. Enroll them in rewards, issue or redeem store credits, and email receipts automatically. Returns and exchanges follow guided steps, with reason codes and restocking options to keep records clean. For special orders or higher-ticket items, offer layaway and partial payments without leaving the sale screen.

Stock work is just as direct. Receive shipments by scanning cartons, update counts on the spot, and print shelf labels in one pass. Reorder rules kick in when quantities dip below targets—review suggested purchase orders, confirm vendor breaks, and submit. Manage multiple sites from a single catalog: transfer goods between locations, mirror price changes chain‑wide, and monitor on‑hand by store in real time. Cycle counts are quick with a handheld; discrepancies post to variance reports so you can spot shrink immediately. If items come back, returns automatically update stock and cost, with options for refurbish or write‑off.

Restaurants and cafes can map their floor plan, seat guests, and move parties between tables with drag‑and‑drop simplicity. Split checks any way customers ask—by seat, item, or percentage—and track tips with pooled or individual distribution. Online orders flow straight from a branded menu for pickup or delivery. Assign drivers, batch stops, and optimize routes while customers receive live status updates. If you sell retail merchandise at the counter too, the same system handles it—barcodes, discounts, and loyalty all carry over.

Owners and managers get clear, actionable numbers. Build tailored reports—sales by hour, margin by category, top sellers, slow movers—and schedule them to email nightly. Sync deposits, tenders, and batches to your accounting platform to cut reconciliation time. Maintain consistent pricing with centralized rules, tiered discounts, and limited‑time promos. Launch targeted email campaigns from your customer lists, using purchase history to segment lapsed buyers or VIPs. Connect your web store to keep product data, inventory, and orders in step. Control who can void, discount, or view costs with role‑based permissions. Because it’s cloud‑hosted, you can approve POs, check dashboards, or add a new register from anywhere, any time.

Review Summary

Features

  • Touch-friendly checkout and barcode scanning
  • Customer profiles with notes and tax settings
  • Loyalty and rewards management
  • Gift cards and store credit
  • Returns and exchanges with reason codes
  • Layaway and partial payments
  • Inventory receiving with label printing
  • Automated reordering and vendor cost breaks
  • Multi-location stock and price control
  • Interstore transfers and real-time on-hand
  • Cycle counts and variance reporting
  • Pricing rules and discount tiers
  • Restaurant table and seating management
  • Split checks and tips pooling
  • Online ordering for pickup and delivery
  • Delivery dispatch and route optimization
  • Electronic payment processing
  • Configurable reports and dashboards
  • Accounting integrations
  • Email campaign tools
  • eCommerce integration and sync
  • Import/export utilities
  • Role-based security
  • Cloud access on any device

How It’s Used

  • Retail associate scans items, applies a promo, enrolls a new customer into rewards, and emails the receipt in under a minute.
  • Receiver checks in a vendor delivery with a handheld, prints shelf labels, and triggers auto‑replenishment for low‑stock items.
  • Manager reviews suggested POs by vendor, accepts volume price breaks, and submits orders directly from the purchasing screen.
  • Multi‑store owner updates prices once and pushes them to all locations, then transfers surplus inventory to a high‑demand site.
  • Restaurant server seats a party, moves tables during service, splits the bill by seat, and allocates pooled tips at close.
  • Dispatcher assigns delivery routes, batches stops, and tracks driver status while customers receive real‑time updates.
  • Marketer segments lapsed customers, builds an email with a targeted coupon, and measures redemptions in next‑day sales reports.
  • Bookkeeper exports tender summaries and deposits to accounting, reconciling the day in minutes instead of hours.

Plans & Pricing

Ncr Counterpoint

Custom

Smart Purchasing
Take Stock
Identify Trends with Reporting
Secure Access
Expand your Business

Comments

3.9
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